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Feedback Design...
Module not in drop down
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4/7/2010 4:28 PM
Marilize
Joined: 4/1/2010
Posts: 5
Module not in drop down
(South Africa)
Hi
We bought this module for a client of ours and it installed fine, but it isn't displaying in the modules drop down to be added to the page.
Any ideas as to why or how we can fix this please.
We are using the community edition of DNN and version 5.1.4.
Thanks
4/7/2010 5:39 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Module not in drop down
(Australia)
The drop down should be called: iWebs- Feedback Designer
Note the - iWebs is at the start, so the module is not under "F" for feedback designer.
If that is not there, then try installing again, as it sounds like it may have not installed properly. Incidentally upgrading DNN to the latest version is recommended too, as that version was a little buggy. Perhaps this is a bug of DNN, as we have not had this ever reported before for our module.
4/7/2010 6:57 PM
Marilize
Joined: 4/1/2010
Posts: 5
Re: Module not in drop down
(South Africa)
ok will try and reinstall as it isn't showing up as anything in the drop down list at all.
Thanks
4/7/2010 10:20 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Module not in drop down
(Australia)
Let us know how it goes.
4/9/2010 6:52 PM
Marilize
Joined: 4/1/2010
Posts: 5
Re: Module not in drop down
(South Africa)
I just managed to reinstall the module as the servers hard drive had to be replaced due to failure and it still isn't showing in the modules drop down.
So I decided to uninstall the module and install it again! And it still isn't in the modules drop down list.
4/13/2010 5:57 PM
Marilize
Joined: 4/1/2010
Posts: 5
Re: Module not in drop down
(South Africa)
Still need some sort of urgent help with this issue please.
Thanks
4/14/2010 12:06 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Module not in drop down
(Australia)
Ok, it is time to contact us using our contact us page, and provide some reference to this post, and host access details.
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Module not in drop down