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Bulk Emailer
GetMappedDirectory error
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2/3/2010 6:21 AM
LC
Joined: 2/2/2010
Posts: 2
GetMappedDirectory error
(United States)
Since installing the bulk emailer, I am getting this error in the event viewer dozens of times:
AssemblyVersion
: 05.00.00
PortalID
: -1
PortalName
:
UserID
: -1
UserName
:
ActiveTabID
: -1
ActiveTabName
:
RawURL
:
AbsoluteURL
:
AbsoluteURLReferrer
:
UserAgent
:
DefaultDataProvider
: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID
: 1243f884-1811-4a8c-94b7-f1278b3d6eae
InnerException
: Object reference not set to an instance of an object.
FileName
: C:"WWW"FD_DNN_500"Library"Services"FileSystem"FolderController.vb
FileLineNumber
: 162
FileColumnNumber
: 21
Method
: DotNetNuke.Services.FileSystem.FolderController.GetMappedDirectory
StackTrace
:
Message
: System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FolderController.GetMappedDirectory(String VirtualDirectory) in C:"WWW"FD_DNN_500"Library"Services"FileSystem"FolderController.vb:line 162
Source
:
Server Name
: DEV09
2/3/2010 12:18 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: GetMappedDirectory error
(Australia)
I had one of our dev team members look at this. This is his comments.
Looking at our code, no where directly reference that method in BulkEmailer. I hope we could get more detailed information from the client:
1. We need to decide whether the error comes from schedule or page
1) There are 3 schedules in BulkEmailer:
iwebs.Modules.BulkEmailer.EmailSchedule, App_SubCode_BulkEmailerSchedule
iwebs.Modules.BulkEmailer.ThumbnailSchedule, App_SubCode_BulkEmailerSchedule
iwebs.Modules.BulkEmailOptIn.BulkEmailOptInSchedule, App_SubCode_BulkEmailOptIn
Could he check if the error still occurs when he turn of all the schedules/or some of them?
2) If the error still occurs when he turns of all the schedules, could he find if the error occurs when visiting a certain page?
3) If he could not find any page that cause the error even if all schedules have been turned off, I think it is less possible that the error related to BulkEmailer, for further investigation, I might need host account login.
If you could help us out by following the suggestions, that would be great.
2/11/2010 1:17 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: GetMappedDirectory error
(Australia)
Hi there, and sorry for the delay in reply. We had to get one of our code experts to comment on this
Apparently they feel that his is not likely caused by our module, because there is nothing in the module code that they feel could cause this. They suggest that it looks more likely to be from a DNN upgrade error. Have you also updated recently?
5/24/2010 3:52 AM
LC
Joined: 2/2/2010
Posts: 2
Re: GetMappedDirectory error
(United States)
I uninstalled the module and the problem went away, so it is defaintely related to your module. I unistalled in my dev environment and productions with the same results. As a result, I would like to request a refund as I need to find another solution.
I am using DNN 5.0.0
Please let me knwo how to go about getting a refund.
thanks
5/24/2010 10:19 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: GetMappedDirectory error
(Australia)
Before we can go any further with support on this we really need you to update your dnn website. This version of DNN is actually a pre beta release, extremely buggy and most could easily be the cause of any problems. It was not until a few releases past the 5.0.0 release that DNN 5 was declared stable.
The most recent release is a good option as that appears to work very well.
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