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Bulk Emailer
site stops working after install of bulk emailer
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10/24/2011 1:24 AM
Roger
Joined: 9/2/2011
Posts: 1
site stops working after install of bulk emailer
(United Kingdom)
Hi I hope you can help. I have been using this bulk e-mailer for a couple of years and its been fine. I have just installed it onto a new site and although the site appears to work fine after install allowing me to configure the module, as soon as the site re cache it stops working. The whole site just wont load. No errors no messages it just sits and wont load. Even if I leave it for 2 or 3 hours nothing just keeps sitting there with a loading icon going round.
I cant get the site back again without doing a full restore from backup.
Have you any ideas what may be causing this issue.
site is
http://www.learningabouthal.co.uk
I am running the site on dnn 5.6.3 on server 2008 sql 2008 iis 7 .net 2 64bit in 32 bit compat mode. I am using Bulk Emailer 45.06.02 PA 32 bit but I have also replaced the .dll with the 64 bit version which doesn't help either.
Please let me know if you need anything else.
10/24/2011 12:04 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: site stops working after install of bulk emailer
(Australia)
That is serious, and we have not really seen too many of these types for things.
If you have RDP access we would be happy to take a look at the server side and see what is going on. Can you contact us via our "contact us" page with some server and site host details to allow us to help resolve this.
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site stops working after install of bulk emailer