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Bulk Emailer
Buttons do not work in new interface
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4/22/2013 9:32 PM
hans grijpma
Joined: 4/17/2013
Posts: 2
Buttons do not work in new interface
(Netherlands)
HI
I am testing the bulk emailer and it looks OK, but I cannot use the blue buttons in the interface, they don't work.
For example when I press the blue ADD button in Email list nothing happens, so I cannot add an email list.
I tried IE 9, Firefox and Chrome.
The Old Interface works fine.
Is there a solution for this?
Hans
4/23/2013 12:06 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
It sounds like you may have not installed the UI control. Please check the manual and insure that you have done this.
4/23/2013 12:51 AM
hans grijpma
Joined: 4/17/2013
Posts: 2
Re: Buttons do not work in new interface
(Netherlands)
Hi
I did install the UI package from the main menu option "Install System Files", I used "Direct Install UI package"
Or should I install something additional?
do you have the url to the modules to install?
When I open the "Open Bulk Email Dashboard", than all looks OK, but the buttons do not work.
Hans
4/23/2013 2:50 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
That is the install we were talking about. Best put in a support ticket please.
4/23/2013 2:40 PM
David Storfer
Joined: 10/31/2011
Posts: 1
Re: Buttons do not work in new interface
(United States)
I have also discovered the same issue where almost none of the buttons on the page will submit. All three blue at the bottom, plus some of the upper-right corner buttons.
I used the "Direct Install" buttons to update the UI and it said it was successful.
I am running DNN Community 06.01.03 (108).
4/23/2013 2:46 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
Thanks.. we will release a fix ASAP.
4/23/2013 3:07 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
Would you please mind submitting a ticket (support tab) and providing host login so we can take a look at this.
4/23/2013 8:10 PM
Josh Slaughter
Joined: 2/21/2013
Posts: 9
Re: Buttons do not work in new interface
(United States)
I've also noticed this as well. It seems that it's an issue with the button that make a javascript call to execute. I keep seeing this error in Chrome when I click one of the buttons.
"Uncaught ReferenceError: DataTable is not defined"
4/25/2013 1:03 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
This behavior is noticed in DNN versions earlier than 6.2.x and later. The manual says you must have this version.
Please confirm you are running a later version of DNN?
4/25/2013 8:41 PM
Josh Slaughter
Joined: 2/21/2013
Posts: 9
Re: Buttons do not work in new interface
(United States)
I am running DNN 7.0.5
4/26/2013 1:01 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Buttons do not work in new interface
(Australia)
Best use the orange tag to lodge a support ticket with a URL and host access.
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Buttons do not work in new interface