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Bulk Emailer
High Percentage of Blocked Emails
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1/24/2012 11:38 AM
Max
Joined: 9/2/2011
Posts: 2
High Percentage of Blocked Emails
(Australia)
Hi,
In the view statistics we are able to see Total Recepients, Message Sent and importantly Messages Read which is great. Once area we are not sure about is the Blocked Emails which in our case is quite high at 2534 for 3626 messages sent (70%) which is quite high.
We have setup SMTP Authentication with a valid username and password for the best delivery and therefore we are not sure why 70% of emails are blocked. Is there anywhere to find more information as to why emails are blocked?
Thanks in advance,
Max.
1/24/2012 1:40 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: High Percentage of Blocked Emails
(Singapore)
Blocked email messages are either on your bounce list or your opt out list. Blocked email addresses have nothing to do with SMTP. it is what the module has intentionally taken out of your send list.
1/25/2012 7:55 AM
Max
Joined: 9/2/2011
Posts: 2
Re: High Percentage of Blocked Emails
(Australia)
Hi,
Thank you for your prompt reply. We have confirmed for the 2534 emails blocked, as per your suggestion, that 715 email addresses were in the unsubscribed list and 12 emails in the bounced list for a total of 727 block emails. Where could the remaining 1807 messages (2534 - 727) be blocked from ?
Once again thank you very much in advance,
Regards,
Max
1/25/2012 2:09 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: High Percentage of Blocked Emails
(Singapore)
Invalid Email addresses and duplications are removed too.
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High Percentage of Blocked Emails