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Bulk Emailer
Emails sending, but never arriving
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10/15/2013 3:21 AM
Ryan Sletcher
Joined: 10/11/2013
Posts: 5
Emails sending, but never arriving
(South Africa)
Hi All,
When I send a regular bulk email to my email list, the is sent by the system and received by the user.
When I schedule an email to the same list, the email is added to the campaign and the system says "Complete", but the mail never actually arrives.
It can't be SMTP related as it works for regular bulk mails. It cant be list related because I am using the same list in both cases.
I downgraded to an older version which fixed some of the bugs, but this one persists.
I have logged a support request but haven't received a response yet. This is very, very urgent at the moment and I would sincerely appreciate your help!
Regards,
Ryan
10/15/2013 4:00 AM
Ryan Sletcher
Joined: 10/11/2013
Posts: 5
Re: Emails sending, but never arriving
(South Africa)
I have just discovered that the emails send perfectly if I have only a few words in the body. For example, if the email says:
Hello [firstname]
The message sends. If, however, the email has several paragraphs, it does not send.
11/4/2013 3:47 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Emails sending, but never arriving
(Australia)
Sounds like your mail is going through a server and setup that is being sensitive to spam detection.
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Emails sending, but never arriving