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Various questions - Users created even if not paid
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7/8/2015 8:21 PM
Drew Salem
Joined: 7/8/2015
Posts: 1
Various questions - Users created even if not paid
(Australia)
Hi
Thanks for developing this module. I have a few questions.
Is there a way to add additional fields to the registeration page like a custom field (we need this to add a 'nominated contact' field), or even the DNN Display Name (which is actually a mandatory field within the DNN CMS)?
It appears that if a user tries to register, and is taken to the Paypal site, but then cancel the paypal transaction before the end of the process, the DNN account is still created and the user is registered on the site without having paid! Can you please confirm if this is correct?
I have enabled Terms and Conditions, but cannot see it anywhere during the registration process. Where should it be?
Thanks
Drew
9/10/2016 1:40 AM
Joe Zyzniewski
Joined: 8/18/2016
Posts: 4
Re: Various questions - Users created even if not paid
(Canada)
I can confirm that a user CAN cancel out of paypal, and still be registered for the website.
The code should be changed so that the user is created after the successful payment token is returned.
9/10/2016 3:13 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Various questions - Users created even if not paid
(Switzerland)
Joe,
The user subscribes and the expiry date is set for the role of subscription. Once that date is passed, the user cannot access the site role unless they pay subscription. Cancelling out of paypal does not change anything until the original expiry date on the role is reached.
11/13/2017 3:07 AM
Joe Zyzniewski
Joined: 8/18/2016
Posts: 4
Re: Various questions - Users created even if not paid
(United States)
Sorry,
I never saw the reply to this. This is still an issue. Here is how to duplicate the bug.
1. Create a user with the subscription module
2. When re-directed to paypal. close the Paypal window. - Do not pay or complete the payment.
3. Go back to the website. The user is there, with credentials and an expiry date they should have paid for. (in my case - it is 1 year)
-The user was created, the expiration date was set. They have full access as a paid member.
-THis is because the user was created BEFORE the re-direct to paypal.
Can you please verify this on your test site. I am not using a subscription, but the "Buy Now" option.
Thanks!!
11/19/2017 2:48 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Various questions - Users created even if not paid
(United States)
Hi,
User need to be created in the DNN website before he/she can make a payment. However, at that time the user should be only a 'Basic' user which means his only have role Registered Users and any other auto-assign Roles define in your system
When you say:
'They have full access as a paid member.' This is actually defined by you in your system. You should define a role such as 'PaidMember' and uncheck the auto-assign option when create the role. Then in the Subscription module, you add that role when payment is made.
Please see the attached screenshot
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Various questions - Users created even if not paid