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Bulk Emailer
email tracking injects wrong link
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1/16/2010 3:22 AM
peter schotman
Joined: 9/30/2008
Posts: 6
email tracking injects wrong link
(Netherlands)
A client of mine has an issue with his bulk mailer and email tracking. The first two links in his email are replaced with totally different links that are possibly coming from another campaign, when I make a new mailing campaign the same thing happens. The html of the message in the text editor looks totally valid.It also happens with word and mlhtml mailings. It is the 100+ campaign. We are using DNN 491, bulk mailer: 45.05.22 also with 45.05.58 (on sandbox).
1/16/2010 4:09 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: email tracking injects wrong link
(Australia)
First up. Forget anything other than the latest version.
Second, ensure that the html being used in the email first place is not the cause. Do a very simple test.
Remember that all url's are being transposed for link click tracking urls automatically. So start simple and let us know if you are able to replicate the issue.
1/16/2010 4:50 AM
peter schotman
Joined: 9/30/2008
Posts: 6
Re: email tracking injects wrong link
(Netherlands)
Maybe I did not make myself clear enough:
1. I did use the latest version, I can get my hands on (45.05.58)
2. It IS a simple mail with 4 links, the first two get a totally wrong URL, the last 2 get goot url's
3. I replicated it in my sandbox environment multiple times.
Peter
1/16/2010 4:55 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: email tracking injects wrong link
(Australia)
Ok, so now you had better contact us with some login details and details of the specifics, so we can see what you are seeing.
Use the contact us page and make reference to this thread URL.
6/21/2010 2:01 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: email tracking injects wrong link
(Australia)
In later versions we have added the ability to "disable base URL" in the Bulk Emailer settings. This will turn off the base url inclusion for urls that are mistaken as not having a base URL.
We have also included the ability to manually control some of the token base urls that are automatically inserted into the messages that are sent out.
Please download the latest version of the module if you have not already got it, and look in the settings area for details of these features.
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email tracking injects wrong link