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Bulk Emailer
Bulk Mailer Keeps Failing
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10/21/2011 3:09 PM
Will
Joined: 9/19/2009
Posts: 55
Bulk Mailer Keeps Failing
(United States)
Hi,
When I attempt to run a 40K list the Bulk Mailer eventually fails and the only way to getting running again is to completely reboot the server. Here's some error logs for your review. Note: I'm running DNN 5.6.3. I have it set to send out every 45 seconds with a retry every minute.
THREAD ID
: 5
TYPE
: iwebs.Modules.BulkEmailer.EmailSchedule
EXCEPTION
: Thread was being aborted.
RESCHEDULED FOR
: 1/1/0001 12:01:00 AM
SOURCE
: STARTED_FROM_TIMER
ACTIVE THREADS
: -2
FREE THREADS
: 3
READER TIMEOUTS
: 0
WRITER TIMEOUTS
: 0
IN PROGRESS
: 0
IN QUEUE
: 12
Server Name
: VPS033
***************************************************************
AssemblyVersion
: 5.6.3
PortalID
: -1
PortalName
:
UserID
: -1
UserName
:
ActiveTabID
: -1
ActiveTabName
:
RawURL
:
AbsoluteURL
:
AbsoluteURLReferrer
:
UserAgent
:
DefaultDataProvider
: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID
: 3d005ff1-2550-49d0-8048-68dac3e616a7
InnerException
: Thread was being aborted.
FileName
:
FileLineNumber
: 0
FileColumnNumber
: 0
Method
: DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run
StackTrace
:
Message
: System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run(ScheduleHistoryItem objScheduleHistoryItem)
Source
:
Server Name
: VPS033
*****************************************************************
AssemblyVersion
: 5.6.3
PortalID
: -1
PortalName
:
UserID
: -1
UserName
:
ActiveTabID
: -1
ActiveTabName
:
RawURL
: /DesktopModules/BulkEmailOptIn/ImageChallenge.captcha.aspx?captcha=C7344D52623B444003EE7D6222963EDD5DE8627F346DD0C2A29388B5FCF09456007B2465D6ED4A7270E57EB5FCB3D31E6CA9F63CEAB5EDC3EDD73752F76D60B2C85C459659B7EF0257FF1DE18BFC400DB5A9B8039B9D952E77D8981D8CF3C8EC6381E29428636925C8EAF43FE9D81E0DBB437BF3A31660B7C94D907B1BCDA7267197E7B8AC63B484156E24CF0D9D430046EB30A94D43CC5E15BEFD75ECC09BCB903E4797&alias=www.itspecialist.com
AbsoluteURL
: /DesktopModules/BulkEmailOptIn/ImageChallenge.captcha.aspx
AbsoluteURLReferrer
:
UserAgent
: Googlebot-Image/1.0
DefaultDataProvider
: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID
: 61e3cf5f-a4bb-4202-92e8-5772772d14f4
InnerException
: Input string was not in a correct format.
FileName
:
FileLineNumber
: 0
FileColumnNumber
: 0
Method
: System.Number.StringToNumber
StackTrace
:
Message
: System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at DotNetNuke.UI.WebControls.CaptchaControl.GenerateImage(String encryptedText)
Source
:
Server Name
: VPS033
Thanks for your help.
Will
10/22/2011 2:54 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Bulk Mailer Keeps Failing
(Australia)
First one looks like it may relate to a process timeout in IIS for the workerprocess recycling.
The second looks to relate to the standard DNN captcha process on your site. Can we please have a host login to take a look at what is going on here.
If you want us to take a look at the server settings please forward RDP access too.
Forward these details to us using our contact us page.
10/22/2011 4:43 AM
Will
Joined: 9/19/2009
Posts: 55
Re: Bulk Mailer Keeps Failing
(United States)
Okay, will send you the credentials. But the problem all started after installing your latest release. Prior to that the scheduler function ran fine. So it has something to do with this latest release.
10/28/2011 7:31 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Bulk Mailer Keeps Failing
(Australia)
We have your details and are taking a look.
10/28/2011 8:51 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Bulk Mailer Keeps Failing
(Australia)
It appears we found the issue related to an active Forums module that was not running it's scheduler process correctly.
http://www.activemodules.com/activefo...
We have disabled that process until you have time to resolve it. There is no point having it running if it is failing anyway.
This should resolve the issue.
For those reading this. It is important that the scheduler process is not being screwed about with some failing process, otherwise it will interrupt other processes that need to run, including Bulk Emailer.
10/29/2011 4:24 AM
Will
Joined: 9/19/2009
Posts: 55
Re: Bulk Mailer Keeps Failing
(United States)
Thanks for all of your expert help regarding the Bulk Mailer module and my mail server, David! You went the extra mile and then some with customer support. Much appreciated, mate!
Will
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Bulk Mailer Keeps Failing