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Bulk Emailer
MS Word and MHTML Emails Not Sending
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5/10/2013 8:43 PM
Josh Slaughter
Joined: 2/21/2013
Posts: 9
MS Word and MHTML Emails Not Sending
(United States)
I've got my Bulk Emailer module setup and I'm using Amazon SES for sending emails. I uploaded the sample Word doc to send it as a test email. I selected the file and tried to send it but the email never gets sent. It still says the campaign is sending. I set the email to be sent immediately. I also took the same Word doc and saved it as a MHTML file and tried to send that and the same thing happened, the email never got sent and it still says the campaign is in progress. As a third test, I sent just a regular HTML email and that was sent out and received immediately. Any ideas what could be going on here?
5/15/2013 2:31 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: MS Word and MHTML Emails Not Sending
(Australia)
SES cannot accept MIME format email messages like the MHTML messages that are sent from a word document. For this reason it will not send via that SES gateway.
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MS Word and MHTML Emails Not Sending