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HomeHomeSupportSupportBulk EmailerBulk EmailerBulk Emails Not Sending but iWebs SMTP Test Email WorksBulk Emails Not Sending but iWebs SMTP Test Email Works
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1/19/2020 3:49 AM
 
User is offline Terry Rowley
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Joined: 2/25/2015
Posts: 3
Bulk Emails Not Sending but iWebs SMTP Test Email Works  (United States) Modified By Terry Rowley  on 1/19/2020 8:14:56 AM
I've configured the Bulk Email SMTP multiple ways (IP, server address, SSL, no SSL, Anonymous and Basic authentication and the SMTP test email works each time, however when I try to send a bulk email it shows that the emails are sent but they never arrive to the inboxes. I do get one to the internal email address but nothing external.

I'm using version 62.9.4 of Bulk Emailer. My ISP does not require SSL but I have it defaulted to SSL with port 25. I also tried setting it up to send from the DNN portal and nothing seems to work. Sending a DNN test email works whether sending from the Host or the Portal.

I tried multiple variations for the DNN SMTP settings and the BulkEmails SMTP settings but can't seem to get anything to work.

 
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7/13/2020 2:41 PM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2065
Re: Bulk Emails Not Sending but iWebs SMTP Test Email Works  (Australia)
This is an SMTP permissions issue. Likely that the SMTP is accepting the email messages but is not authorised to send them on for the domain "from" in the email.
 
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