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HomeHomeSupportSupportAdvance Login M...Advance Login M...Can Not Save SettingsCan Not Save Settings
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10/1/2012 11:42 AM
 
User is offline Salem Khalidi
No Ranking


Joined: 9/7/2011
Posts: 6
Can Not Save Settings  (Jordan)
I purchased the module and activated successfully,  went thru the dnncreative 5 video tutorials.

The problem I have it  can not save the settings if I change them under the general tab and can not save tokens under template tab, although
It can load and save templates without a problem

In all cases it gives me changes successfully saved

Installed a module instance under www.mydomain.com/login.aspx, and had the account login module (page editor view) in the same page.  But not changed the default login page.

What I discovered if click on the core login button, your module appears inside the standard 6.x login popup, I am not saying it is a bad thing but wondering why it is happening, as I like to take control of it.

The login is on "normal setting.

my web portal is arabaviation.com

My module is 62.06.03 and my dnn is 6.2.2 ce


 
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10/1/2012 2:46 PM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2065
Re: Can Not Save Settings  (Australia)
This actually sounds like a cache issue.

If the module is reporting that the changes saved, there is a great chance that this is the case.

I would suggest that you come back to the setting page having cleared the cache settings of the browser, including history. Then close and reopen the browser.

While testing the problem, you can turn off caching on the DNN portal host settings to see if this helps. There could also be some server based cache settings that are the actual cause of the problem.

We recommend setting up a second login page, with the module then changing the settings on the site admin for the login page. 
 
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10/1/2012 3:11 PM
 
User is offline Salem Khalidi
No Ranking


Joined: 9/7/2011
Posts: 6
Re: Can Not Save Settings  (Jordan)
cache setting from the module and page settings are OFF, but not the portal,

yess, i have the IIS  (7.5) on static  and dynamic compression enabled

The other point why is ALM comes up inside the standard dnn login popup. (6.x)

I have the module installed in mydomain.com/login.aspx, is it because it in on the same default  dnn login page ?

I will disable the compress and restart the IIS later and see how it goes and keep you posted
 
New Post
10/1/2012 4:42 PM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2065
Re: Can Not Save Settings  (Australia)
If there is no joy, then pass us some host login details using the support link on this page, we can then login and take a look.
 
New Post
10/2/2012 6:17 PM
 
User is offline Salem Khalidi
No Ranking


Joined: 9/7/2011
Posts: 6
Re: Can Not Save Settings  (Jordan)
I disabled the dynamic compression from the IIS 7.5 control panel, restarted the IIS, still the problem was not resovled.

Another issue I noticed, I deleted the your module from  mydomain/login.aspx, neither  ALM nor he core DNN login appeased,

I had to restore the AL module from another PC which was logged in

It seem ALM took over the core dnn login :)

Will send you the host access to support link

Thanks

 
 
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10/2/2012 6:28 PM
 
User is offline Salem Khalidi
No Ranking


Joined: 9/7/2011
Posts: 6
Re: Can Not Save Settings  (Jordan)
The support link on the page directs me to the forums, 
Shall I email it ?
 
New Post
10/3/2012 9:47 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2065
Re: Can Not Save Settings  (Australia)
Look left!
 
New Post
10/9/2012 2:18 AM
 
User is offline DNN Module Support
1st Level Poster

Joined: 8/28/2006
Posts: 2065
Re: Can Not Save Settings  (Australia)
For others reading this, the issue related to a URL re-writer conflicting with the site / module.
 
New Post
10/9/2012 2:30 AM
 
User is offline Salem Khalidi
No Ranking


Joined: 9/7/2011
Posts: 6
Re: Can Not Save Settings  (Jordan)
Thanks , my issue was resolved as I had a url re-write rule on my IIS 7.5 server, I disabled the re-write and the issue was resolved.

Thanks support team for pointing out this issue!

Your support and follow-up was great
 
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