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Feedback Design...
Can't seen "Send" and "Cancel" button in logged out view
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3/16/2007 1:57 AM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Can't seen "Send" and "Cancel" button in logged out view
(Austria)
Hi,
I can't see the "Send" and "Cancel" buttons in logged out view.
Does anyone know why this happens?
Thanks,
Chris
3/16/2007 1:59 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Can't seen "Send" and "Cancel" button in logged out view
(Australia)
Do you have a URL for you site, so we can check it out.
3/16/2007 2:01 AM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
http://www.inet-solution.at/portale/gasthofstern
then go onto "Kontakt".
Thanks.
3/16/2007 2:06 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Can't seen "Send" and "Cancel" button in logged out view
(Australia)
It looks like that is a language issue.
We have made it so the module will work with DNN lanugages. To test my theory... change your default language back to US and check that it displays. If it does. Change it back to "uk-tishonville" (any other language) and edit the language setting under DNN lanugage editor.
The language support is native to DNN.
The language of this module is like other DNN modules. You can manually edit the language using the DNN language editor.
From the Admin login
Select Admim menu LANGUAGES
Fromt the languages menu, select Language Editor
Select the default language in the "Available Locales"
Expand the Local Resources items in the left hand menu
Expand Desktop modules
Expand Complete feedback designer
expand App_localresources
Edit away the different areas that you want to make localized for yor language.
Update and you are done.
3/16/2007 2:18 AM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
I've changed the language but nothing happens.
If I'm logged in as host I can see the buttons.
3/16/2007 2:19 AM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out viewI have
(Austria)
I have Complete Feedback Designer Version: 40.01.49
3/16/2007 2:26 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Can't seen "Send" and "Cancel" button in logged out view
(Australia)
If you could share a temporary admin login with us. We would be happy to check it out in about 12 hours.
please create a temp account and use
sales@interactivewebs.com.au
on the temp account.
3/16/2007 7:55 PM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
Hi,
I tried to open my site on another computer (win xp) and I could see the buttons.
But on Win 2000 I can't see them.
Greets,
Chris
3/16/2007 9:59 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Can't seen "Send" and "Cancel" button in logged out view
(Australia)
Sorry.. We did not get back to you as the change we made was late night. 4am job.
Anyway. We went to the site with the admin login. Fixed the problem. We found it was to do with some cache settings that you had put on the module.
When you view it in the other computer you are viewing the changed data that we made, your other comptuer is getting cached data. If you force an update of cache, using the usual IE techniques, you will see the correct work on your 2000 comptuer too.
Incidentally... we recomend against being agressive with cache in DNN. It really does not do a great job of it.
3/17/2007 12:00 AM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
Great job, thanks a lot!!! Chris
3/19/2007 10:01 PM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
Hi,
I've just realized that the problem still exist.
Your Adminaccount is the same. Please can you check it out.
Thanks,
Chris
3/19/2007 10:56 PM
chmoosbrugger
Joined: 3/16/2007
Posts: 8
Re: Can't seen "Send" and "Cancel" button in logged out view
(Austria)
Sorry, I've solved the problem by myself.
The Cache-Time hast be set to 0.
Greets,
Chris
3/19/2007 11:18 PM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Can't seen "Send" and "Cancel" button in logged out view
(Australia)
The cache settings you had for the module were quite strange. We have found that cache in the site settings work fine.
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Can't seen "Send" and "Cancel" button in logged out view