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Bulk Emailer
Outgoing Mail too slow!
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3/1/2011 12:58 AM
Hugo Miranda
Joined: 1/28/2010
Posts: 6
Outgoing Mail too slow!
(Portugal)
Hi,
I've notice that the outgoing mail for our Bulk Mailer (version: 45.05.91) module is taking an excessive amount of time to send out e-mails.
I try to send an e-mail to 3 e-mails accounts and it was needed 30 minutes to send all e-mails.
The site logs or Event Viewer registered this:
AssemblyVersion
: 04.09.04
PortalID
: 2
PortalName
: Apemip
UserID
: 10
UserName
: hmiranda
ActiveTabID
: 179
ActiveTabName
: Newsletter
RawURL
: /Gestão/Newsletter/tabid/179/ctl/EditCampaign/mid/734/language/en-GB/Default.aspx
AbsoluteURL
: /Default.aspx
AbsoluteURLReferrer
: http://www.apemip.pt/Gest%c3%a3o/Newsletter/tabid/179/language/en-GB/Default.aspx
UserAgent
: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)
DefaultDataProvider
: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID
: 2da2606b-4968-4acb-945f-78b112b009d5
InnerException
: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
FileName
:
FileLineNumber
: 0
FileColumnNumber
: 0
Method
: System.Data.SqlClient.SqlConnection.OnError
StackTrace
:
Message
:
DotNetNuke.Services.Exceptions.PageLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(SqlConnection connection, SqlTransaction transaction, CommandType commandType, String commandText, SqlParameter[] commandParameters, SqlConnectionOwnership connectionOwnership) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at iwebs.Modules.BulkEmailer.SqlDataProvider.GetJobDetailStatistics(Int32 moduleId) at iwebs.Modules.BulkEmailer.JobController.GetJobDetailStatistics(Int32 moduleId) at iwebs.Modules.BulkEmailer.EditCampaign.LoadCampaign() at iwebs.Modules.BulkEmailer.EditCampaign.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source
:
Nome do servidor
: IMPROXY184
Need help to fix the problem is important!
Thanks
3/1/2011 2:28 AM
Accepted Answer
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Outgoing Mail too slow!
(Singapore)
Did you install the cutycapt as per the manual?
3/1/2011 2:44 AM
Hugo Miranda
Joined: 1/28/2010
Posts: 6
Re: Outgoing Mail too slow!
(Portugal)
After a check, that file was missing, but now i've uploaded to the folder, but the problem continues...
need help on this one, it's very important!!!
3/1/2011 5:55 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Outgoing Mail too slow!
(Singapore)
Can you have a look at all the active scheduled processes in the HOST / SCHEDULE to check they are finishing. Make sure when you look one at a time at the history of active processes that they all say TRUE for the status of each process.
If something is not true. Report it back here.
The error message is essentially saying that the SQL server is not responding fast enough. This could be because some other process is hogging it, or it also could be because you share your SQL server with others that have hogged it's resources. If this is the case, then also report the error to the SQL admin, who may want to research it from that end.
3/1/2011 6:02 AM
Hugo Miranda
Joined: 1/28/2010
Posts: 6
Re: Outgoing Mail too slow!
(Portugal)
The last SCHEDULE process indicates FALSE, and this is the error message:
iwebs.Modules.BulkEmailer.EmailSchedule, App_SubCode_BulkEmailerSchedule
MailActivity completed. Group MailActivity completed. MailActivity failed.System.ArgumentException: Parameter count does not match Parameter Value count. at Microsoft.ApplicationBlocks.Data.SqlHelper.AssignParameterValues(SqlParameter[] commandParameters, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at iwebs.Modules.BulkEmailer.SqlDataProvider.GetRecurringJobsToSchedule(DateTime CurrentTime) at iwebs.Modules.BulkEmailer.JobController.GetRecurringJobsToSchedule(DateTime CurrentTime) at iwebs.Modules.BulkEmailer.JobController.DoRecurringWork(String strLogFile) at iwebs.Modules.BulkEmailer.EmailSchedule.DoWork() at Microsoft.ApplicationBlocks.Data.SqlHelper.AssignParameterValues(SqlParameter[] commandParameters, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at iwebs.Modules.BulkEmailer.SqlDataProvider.GetRecurringJobsToSchedule(DateTime CurrentTime) at iwebs.Modules.BulkEmailer.JobController.GetRecurringJobsToSchedule(DateTime CurrentTime) at iwebs.Modules.BulkEmailer.JobController.DoRecurringWork(String strLogFile) at iwebs.Modules.BulkEmailer.EmailSchedule.DoWork()
3/4/2011 10:35 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Outgoing Mail too slow!
(Australia)
Please contact us with HOST login details - using our contact us page. Make sure to reference the URL of this post.
3/22/2011 11:02 AM
DNN Module Support
Joined: 8/28/2006
Posts: 2065
Re: Outgoing Mail too slow!
(Australia)
Issue was checked and fixed. We found an SMTP server configuration error. We updated the settings and tested.
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Outgoing Mail too slow!